FREQUENTLY ASKED QUESTIONS

At Equalité you can shop online easily, safely and quickly. If you have any questions, we will of course be happy to help you. Below you will find answers to the most frequently asked questions.

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What products does Novaire Studio offer?

We offer a curated range of essentials including longsleeves, T-shirts, hoodies, zip-ups, and pants. Each piece is designed with a focus on comfort, minimalism, and everyday wear.

What sizes are available?

Our products typically come in a full size range from S to XL (availability may vary by item). Please check the size guide on each product page for accurate measurements.

How do I choose the right size?

We recommend referring to our size chart on each product page. If you prefer an oversized fit, consider going one size up.

What materials do you use?

We use high-quality fabrics selected for comfort, durability, and fit. Specific material details are listed on each product page.

Do you ship internationally?

Yes, we offer worldwide shipping. Shipping costs and delivery times are calculated at checkout.

How long does shipping take?

Shipping times depend on your location:

Europe: 3–7 business days
International: 7–14 business days

Can I return or exchange an item?

Yes, we accept returns and exchanges within 14 days of delivery, provided the item is unworn and in original condition.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

What if my item arrives damaged or incorrect?

Please contact us within 48 hours of delivery, and we will resolve the issue as quickly as possible.

How can I contact Novaire Studio?

You can reach us at:
📧 Email: tymo.dewaal@gmail.com

📞 Phone: +31 636567861

Do you restock sold-out items?

Some of our pieces are limited releases, but popular items may be restocked. Stay updated by following our announcements.

Do you offer discounts or promotions?

We occasionally run special offers and promotions. Keep an eye on our store or subscribe for updates.